Patrick – Practice Leader

Patrick is a Lean Master and Six Sigma Master Black Belt with extensive experience enabling improvement and innovation for organisations of all sizes.

With over 20 years experience in large-scale business transformation, Patrick is the Practice Leader Improvement for Thrive Plus. Patrick started his career as an operations manager in the transport industry where he became involved in transformation in heavily unionised environments. From there he started working as a process consultant and quickly transitioned to consulting and management roles in the high technology industry. Prior to joining Thrive Plus Patrick worked at Cisco with his most recent role being that of Chief of Staff for the Services Innovation Centre.

Patrick has extensive experience delivering process and operating model change using internationally recognised methodologies such as Six Sigma and Lean. Patrick has delivered improvement results in a diverse array of industries and process areas including high technology, call centres, IT operations, retail, banking, HR, sport, mining, logistics, local government, distribution, rail and security.

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