Local Councils are the vital third tier of Australian government. Although it is the tier that is most closely connected to the community, Councils are often the least understood. Until I began working with the sector some seven years ago, I had only limited knowledge of what a Council did. I knew that Councils employed parking rangers, I knew that they collected my garbage and I also knew that I needed to pay my Council rates. Aside for that my knowledge was sketchy at best. I never paid much attention to Council elections and rarely knew who my Mayor was or what he or she stood for. Many Australians I know are in the same situation.
Working with Councils over the last few years, I have gained an appreciation for the valuable services they provide. Most Councils provide a range of services that are used by all Australians on a daily basis from maintaining local roads to providing support to the elderly. Councils have a unique potential to truly deliver to the needs of the local community. Councillors and most Council employees are generally drawn from the local community giving them a unique insight into its needs. This unique role that Councils play within Australian government is essential to building our communities of the future.
Recognising this importance, In March 2012 the NSW Minister for Local Government appointed the Independent Local Government Review Panel to identify opportunities to improve the effectiveness of the sector. The panel delivered a series of recommendations in April 2014 and the government responded by launching the Fit for the Future process.
About Fit for the Future
The Fit for the Future process was launched to help Councils to demonstrate to their community that they are financially sound, operating efficiently and are in a strong position to guide growth and deliver quality services into the future. The process requires each Council to review its current situation, prepare a submission detailing a proposed future structure and to transition to the new structure by September 2016. The new structure needs to ensure that the Council is sustainable, efficient, effective and has the correct scale to serve the community.
Councils are required to provide their submissions by 30 June 2015. However, the process is already yielding benefits to the sector. The process is providing an impetus to Councils to become more efficient and effective – essentially to become Fit for the Future. An immediate focus of Councils has been to focus on their process management. Effective process management is the foundation that improvement is built upon. It is also the foundation for Excellence and a key enabler of sustainable performance.
Webinar Invitation – Learn how Liverpool Council has been improving their processes to become Fit for the Future
The Liverpool City Council has been working hard on getting their processes into shape. Their Fit for the Future submission, aimed at improving efficiencies and communication amongst local councils in New South Wales, has been a catalyst in kick-starting the initiative.
Join this webinar with Carole Todd, Director Business Improvement, who will present Liverpool City Council’s process improvement journey, including:
- setting up and driving engagement through a Business Improvement team
- capturing process knowledge; Liverpool City Council’s journey
- using process management practices to get ‘Fit for the Future’.
This webinar will be generously hosted by our Partners Promapp. Carole’s presentation will be followed by a Q&A session.
- Date: 16 April, 2015
- Time: 2.30pm – 3.15pm AEST
Can’t make the live webinar? Register anyway and you will be sent a recording to view in your own time. Register by emailing email@example.com.
For further information about Fit for the Future, feel free to contact Ravi by emailing RaviF@thriveplus.com.au.
Image sourced from Warren Goldswain/123RF.