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Applications to attend the 2017 Business Excellence Masterclass in Sydney are now open. The Masterclass is a unique opportunity for business owners and leaders to develop their plans to deliver performance excellence. Given that the Masterclass relies on mutual support and collaborative learning, only carefully selected participants will be accepted to ensure that maximum value […]

The South African Quality Institute’s mission is to play a leading role in establishing and sustaining a national quality infrastructure that serves our economic system and make all South African trade competitive locally and internationally. The November December newsletter provides some key insights into the alignment of the latest ISO  9001 management system to Excellence […]

Alan Skinner is the Director of the Lean Six Sigma and Business Excellence Institute (LSSBEI) and a lecturer at the University of Technology Sydney. LSSBEI is a leading international education and consulting institute devoted to organisational excellence and improvement. Introduction and Purpose The terms ‘Big Data’, ‘Data Science’ or ‘Data Analytics’ have becoming increasingly popular […]

Fit for the Future Forum Fit for the Future – Local Government Forum By Ravi Fernando The state government in NSW has initiated a reform process starting with the ‘Fit for the Future’ submissions that all Councils were asked to prepare and submit by the end of June just passed. The next stages in the […]

Thrive Plus is partnering with Learning Horizons to run an Excellence leadership course in Sydney from 26-28 August. The three-day training event will be led by Helen Hardcastle – a reputed Excellence practitioner and trainer. Helen is the Managing Director of Learning Horizons and has over 20 years’ experience working with organisations across the private […]

Martin Andrew is Quality Manager for URS Australia, part of AECOM, the world’s leading engineering, environmental and construction services company. Martin is also National President of Australian Organisation for Quality Inc. This paper was developed from a Café Quality discussion that Martin led in Adelaide on 17th June. The Café Quality discussion drew heavily on […]

Clare Fernando is the Managing Director Research, Data and Analytics for Dentsu Aegis Network (DAN), a global leader in providing best-in-class expertise and capabilities in brand, media and digital communications services. Clare heads up DAN’s business effectiveness brand – Data2Decisions – in Australia. Whilst all organisations strive to achieve sustainable long-term business growth, it is […]

Denise Button is founder and principal consultant of Colourful Language, providing strategic communications around innovation, culture change and business excellence to a number of organisations Australia-wide. Innovation is not a rare quality inherent in a lucky few; it’s a way of thinking and behaving—and it is an organisation’s job is to foster the right culture […]

In October last year I was fortunate enough to attend the Business Excellence Global Conference in Singapore as a guest of SPRING Singapore. One of the hot topics at the conference was innovation. Speaker after speaker spoke about the innovation challenge faced by their organisations and explained their efforts at promoting innovative thinking. I also […]

Dr Fernando is a published author and a retired Professor currently living in Sydney, Australia. He has dedicated his professional career to research, teaching and dissemination of knowledge. In his retirement he continues to be a social, political and business commentator contributing to media in Asia and Australia. In the present Australian economic environment a […]