Accurace recently ran a webinar communicating key learnings from recent research we conducted exploring the impact of the COVID-19 pandemic in Australia. I had not run a webinar in years. We did it originally in answer to requests from clients who wanted us to expound on the learnings from the research by presenting some strategies market […]

This article introduces a novel concept of Organisational Excellence Architecture (OEA) require to implement Business Excellence (BE). OEA refers to the formal structure used to assist in the implementation of BE within an organisation. This support structure may consist of roles/responsibilities, resources, processes, assessment tools and rewards and recognition system that organisations put in place […]

The Centre for Organisational Excellence Research (COER) recently updated its research on the number of active Business Excellence (BE) awards in the world. The previous research[1] found that at least 55 countries had a national BE award. The new research revealed that 56 countries and 4 regions have active BE awards as of September 2020. […]

The widespread disruption caused by the COVID-19 pandemic has forced many businesses to re-evaluate the way they operate. Work practices that have performed well in the past must now be restructured so they function in a much more restricted world. With staff now working from home, everything from communication channels to workflows must evolve to […]

Before I begin, please excuse my occasional levity below. I understand the adversity everyone in the world is experiencing in varying degrees due to the COVID-19 pandemic and I share in the distress felt by everyone at the seemingly unrelenting march of this insidious virus. My words are meant to help arm businesses with the […]

Background to involvement I was introduced to the concept in 1988 while working as Quality Development Manager in Alcoa of Australia in WA.  I received extensive training within Alcoa and outside both on Total Quality Management and Statistics.  Highlights included Dr Edwards Deming’s 4-day seminar in Sydney, Qualcon 1992, Quality Function Deployment and Kaizen Concepts […]

An article by Patrick Bradley (Thrive Plus’ Practice Leader – Improvement) was recently published by AI & Society. In his article Patrick explores the new paradigms to risk management required to manage the emergence of artificial superintelligence. Click here for the full article with the abstract available below. Abstract The likely near future creation of […]