About Ravi Fernando

Ravi has extensive experience in guiding organisations through transformational change initiatives. His focus in recent years has been the use of leadership and management frameworks to guide organisations to develop the capability of their leaders to improve the efficiency and effectiveness of the integrated business model. Ravi has also built a reputation in evaluating organisational performance through the lens of both established and customised frameworks. Ravi brings to organisations a holistic approach to leadership, excellence and innovation.

Author Archive | Ravi Fernando

Excellence Maturity Webinar – Rescheduled

An organisation’s excellence maturity is often a lead indicator of its ability to sustain performance in changing economic circumstances. Hence a key focus for successful organisations is to develop strategies that enhance their maturity while maintaining a balance across the different excellence paradigms. Thrive Plus has rescheduled this free lunchtime webinar and it will now be […]

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The Australian Economy and Organisational Excellence in 2015

Despite a sharp slump in the mining sector, the Australian Economy is expected by most economists to experience modest growth in 2015. The Australian Business Economists Committee – comprising of leading economists from the Australian Financial Sector – is forecasting a modest acceleration in the pace of economic growth driven primarily by strong housing investment, […]

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How International Study Tours are Helping Organisations in Australia Measure their Performance

How International Study Tours are Helping Organisations in Australia Measure their Performance

Measuring performance is a commonly accepted approach to gauge the success of an organisation. However, developing the correct measures remains a key challenge for organisations. Benchmarking your organisation against others provides a powerful method for validating your internally developed performance measures and to ensure that your organisation is on the right track. Effective benchmarking however […]

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Gold Winners of the Australian Organisational Excellence Awards

Congratulations to the Winners of the 2014 Australian Organisational Excellence Awards

The 2014 Australian Organisational Excellence Awards Event was held recently at Etihad Stadium. These Awards are considered to be Australia’s leading organisational Awards and are included in an elite group of less than ten international Awards that are recognised as full members by the Global Excellence Model Council. I was privileged to have contributed to […]

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Key Learnings from the 2014 Global Excellence Model Council

I was recently privileged to participate in the 2014 Global Excellence Model (GEM) Council meeting in Singapore. The meeting brought together some of the leading global Awards administrators from Europe, US, Brazil, Singapore, Japan, India and, of course, Australia. The annual meeting is an opportunity for these global custodians of Excellence to share learnings and […]

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Will ISO 9001:2015 Replace Excellence Models?

The ISO 9001 standard was first published by the International Organisation for Standardisation (ISO) and is designed to help organisations ensure that they meet the needs of customers while meeting statutory and regulatory requirements related to a product or service. This standard can be used by organisations of any size and nature, regardless of their […]

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Organisational Excellence and the Pursuit of Quality

Organisational Excellence and the Pursuit of Quality

The definition of ‘Quality’ is hotly contested. Every business, it seems, has its own formula. For instance: ‘Conformance to requirements’ (Philip B. Crosby) or ‘Fitness for Use,’ (Joseph M. Juran). But the idea of quality must exceed any simple definition to include the entire transactional experience. And like any experience, this transactional experience is judged […]

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Quality Through Ownership – How Organisational Excellence is Changing Business

Quality Through Ownership – How Organisational Excellence is Changing Business

Quality experts are urging clients to nurture an ‘ownership’ attitude in all their stakeholders. Employees with an ownership attitude work harder. Customers with an ownership attitude remain loyal. Stockholders with an ownership attitude care for more than just the bottom-line of the business they invest in. An ownership attitude means the stakeholders have ‘bought-in’ to […]

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Are Excellence Awards a Relic of the Past?

Are Excellence Awards a Relic of the Past?

National Quality and/or Excellence Awards were first established in the late 80s. Today there are over 90 such national Award programmes in the world. The Australian Quality Award (now known as the Australian Organisational Excellence Award) was one of the first to be established in the western world. These Awards have a proud history and […]

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Business Excellence Global Conference 2014 – Singapore

The Business Excellence Global Conference is now in its 6th year and is a prestigious event where over 500 Quality and Excellence professionals from around the world come to share learnings and make international connections. The Conference is hosted by SPRING Singapore which is also the custodian of Singapore’s national Business Excellence Initiative and the […]

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