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Run Your Webinar Like A Pro (and an Expert too) – Clare Fernando

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Accurace recently ran a webinar communicating key learnings from recent research we conducted exploring the impact of the COVID-19 pandemic in Australia. I had not run a webinar in years. We did it originally in answer to requests from clients who wanted us to expound on the learnings from the research by presenting some strategies market […]

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Are You Interested in Implementing Business Excellence in Your Organisation? Get Your Organisational Excellence Architecture Right for Faster, Robust and Efficient Fulfilment – Atif Baig

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This article introduces a novel concept of Organisational Excellence Architecture (OEA) require to implement Business Excellence (BE). OEA refers to the formal structure used to assist in the implementation of BE within an organisation. This support structure may consist of roles/responsibilities, resources, processes, assessment tools and rewards and recognition system that organisations put in place […]

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How Digital Transformation and Process Automation is Helping Business Bounce Back – Dustin Grosse

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The widespread disruption caused by the COVID-19 pandemic has forced many businesses to re-evaluate the way they operate. Work practices that have performed well in the past must now be restructured so they function in a much more restricted world. With staff now working from home, everything from communication channels to workflows must evolve to […]

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Musings of a Long-term Evaluator – Rob Walley

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Background to involvement I was introduced to the concept in 1988 while working as Quality Development Manager in Alcoa of Australia in WA.  I received extensive training within Alcoa and outside both on Total Quality Management and Statistics.  Highlights included Dr Edwards Deming’s 4-day seminar in Sydney, Qualcon 1992, Quality Function Deployment and Kaizen Concepts […]

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Business Excellence Masterclass

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Applications to attend the 2017 Business Excellence Masterclass in Sydney are now open. The Masterclass is a unique opportunity for business owners and leaders to develop their plans to deliver performance excellence. Given that the Masterclass relies on mutual support and collaborative learning, only carefully selected participants will be accepted to ensure that maximum value […]